Shipping policy
Shipping Policy — Luxfresita
Contact Information
For any questions regarding your order, please contact:
Order Processing
All orders are processed within 3–5 business days (excluding weekends and holidays). Processing times may vary depending on order volume and product availability.
Once your order has been shipped, you will receive a confirmation email containing tracking information.
Shipping Times
Shipping times are estimated and may vary depending on location, carrier operations, customs processing, and other external factors beyond our control. Luxfresita does not guarantee specific delivery dates.
Shipping Responsibility
Once an order has been shipped and tracking information has been provided, the package is considered fulfilled and responsibility transfers to the shipping carrier.
Luxfresita is not liable for:
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Carrier delays
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Lost or stolen packages
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Delivery errors made by the carrier
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Transit disruptions or customs delays
Customers are responsible for contacting the shipping carrier directly for delivery-related issues.
Incorrect Address Policy
Customers are responsible for entering accurate shipping information at checkout. Luxfresita is not responsible for orders shipped to incorrect addresses provided by the customer.
Agreement to Policy
By placing an order with Luxfresita, you agree to this Shipping Policy and all store terms.
All orders are final sale. By completing your purchase, you agree to our Shipping and Store Policies